Covid-19 update: Autumn 2020

We hope you are all safe and well and have not been too badly affected by the COVID-19 pandemic.

The team at Bill Bird Shoes is delighted to let you know that we have re-opened the workshop on a part time basis. We have stringent guidelines in place and are seeing clients in the conservatory by appointment only and strictly one to one.

Whilst still in unprecedented times we have planned our safe return with a reduced team and working schedule and this is to ensure we can keep everyone safe, which is essential here, as so many of our clients are vulnerable. Clients with an appointment will receive details about our COVID-19 safety policy, which outlines all the steps we are taking, such as wearing visors and masks, providing hand sanitisation and allowing etxra time between clients for additional cleaning.

Our telephone messages and emails are checked regularly, so please get in touch if you have any concerns regarding your appointments and we’ll endeavour to get back to you as soon as we can.

We thank you again for your support and patience over the past few months. We are missing you, the workshop and each other. We have a lot of catching up to do.

Please be safe, take care of yourselves, your loved ones and your communities. We look forward to seeing you as soon as possible.

Bill, Russell, Emily, Becs, Chris, George and Emm x


At Bill Bird Shoes, we offer you a great deal more than a range of different shoe shapes and styles.

All our shoes are real solutions designed and made by our small, dedicated team to solve the fitting and walking difficulties of real people – our many happy clients.

Every pair of boots and shoes you see on this website has been individually and specifically made-to-measure for clients who are unable to wear off-the-shelf footwear because of foot problems.

Because we offer a one-to-one personal service we are happy to discuss your footwear needs on the phone and what the process involves before you decide to go ahead with an order.

Statistics show that seven out of ten of our first-time customers go on to re-order at a later date.

Our shoes