The team at Bill Bird Shoes has just received the most beautiful thank you letter we’ve ever had – and we’ve had some good ones!
Here is Emma trying on her completed boots for the first time, with our bespoke shoemaker Rebecca holding the mirror outside our workshop in Moreton in Marsh.
Here is what she had to say:
“I wanted to take a few weeks to really ‘bed in’ my new boots before writing to you. They really are wonderful to wear, have caused no issues and are just beautiful! It isn’t an understatement to say that I feel so blooming proud and confident when I step out in them. I found myself beaming whilst walking around a supermarket last week and people, randomly, were smiling back at me. It’s been a long 3 years since I held my head high – so thank you so much. You and your wonderful team are the kindest, most professional, passionate and fun people. I genuinely miss driving up for fittings! I understand your jobs can be very emotional but also must be hugely rewarding. I just wanted to say thank you and thank you again. 45 hours of stunning craftmanship has truly changed my life – for that you will always have my gratitude and support.” Emma, Hampshire
Thank you Emma, we really are delighted you are so pleased!